Privacy Policy

Effective Date: March 29, 2026

1. Introduction

StatsDrone Inc. (“we”, “us”, “our”) operates complaints.wiki. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

Information You Provide

• Account registration: Email address, username, name
• Survey responses: Answers to optional survey questions
• Comments: Content you post on brand pages
• Contact form: Name, email, and message content

Information Collected Automatically

• Usage data: Pages visited, time spent, referring URLs
• Device data: Browser type, operating system, IP address
• Cookies: Session cookies, analytics cookies (Google Analytics), preference cookies
• Location: Country-level geolocation from IP address

3. How We Use Your Information

• To provide and improve the Site
• To send account verification and service emails
• To send complaint alerts and updates (if you opt in)
• To analyze usage patterns and improve our services
• To display aggregated, anonymized survey statistics
• To detect fraud, bots, and prevent abuse

4. Cookies

We use the following types of cookies:

Type	Purpose	Duration
Essential	Session management, security, login state	Session
Analytics	Google Analytics (G-GDTX8FX89N) — page views, traffic sources	2 years
Preferences	Cookie consent choice, survey progress	1 year

You can manage cookie preferences through the consent banner shown on your first visit, or by clearing your browser cookies.

5. Affiliate Disclosure & Third-Party Links

Complaints Wiki participates in affiliate marketing programs across multiple sectors including online casinos, cryptocurrency exchanges, credit cards, personal loans, mortgages, banking, insurance, and other financial services.

When you click certain links on our site, we may earn a commission from the referred service. These affiliate partners may set their own cookies to track referrals.

Affiliate relationships do not influence:
- Complaint data collection, display, or analysis
- Trust scores, resolution rates, or brand ratings
- The order or prominence of complaint listings
- The content of user comments or reviews

For full details, see our Affiliate Disclosure.

6. Financial Product Disclaimers

Complaints Wiki is not a financial advisor, lender, broker, or insurance provider. Information on this site is for research and educational purposes only and should not be considered personalized financial advice.

• Credit products: Not all applicants will qualify. Terms, rates, and fees vary by issuer.
• Cryptocurrency: Cryptocurrency investments are speculative, volatile, and not insured by any government agency. You may lose your entire investment.
• Investments: Past performance does not guarantee future results.
• Insurance: Quotes are estimates. Final premiums depend on individual circumstances.
• Casino gaming: Gambling involves risk. Only play with money you can afford to lose. If you have a gambling problem, contact the National Council on Problem Gambling at 1-800-522-4700.

7. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Hosting (DigitalOcean), analytics (Google), email delivery (Gmail SMTP)
• Affiliate partners: Only click/referral data through standard affiliate tracking — we do not share your personal information with advertisers
• Legal requirements: If required by law or to protect our rights
• Aggregated data: Anonymized statistics may be shared publicly (e.g., survey results, complaint trends)

8. Data Retention

• Account data: Retained while your account is active
• Comments: Retained indefinitely as user-generated content
• Survey responses: Retained indefinitely for aggregate analysis
• Contact messages: Retained for 2 years
• Complaint data: Public data retained as long as source data is available
• Analytics data: Google Analytics retains data per their retention policies

9. Your Rights

Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion of your data
- Delete your account and associated comments
- Opt out of marketing communications
- Withdraw consent for non-essential cookies

To exercise these rights, use our contact form.

10. Children’s Privacy

The Site is not intended for users under 18. We do not knowingly collect information from minors. Casino and gambling content is intended for adults of legal gambling age in their jurisdiction.

11. International Users

The Site is operated from Canada. By using the Site, you consent to the transfer and processing of your information in Canada.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact

StatsDrone Inc.
Contact us