Terms of Service | Complaints Wiki

Effective Date: March 28, 2026

1. Agreement to Terms

By accessing or using complaints.wiki (“the Site”), operated by StatsDrone Inc., you agree to be bound by these Terms of Service. If you do not agree, do not use the Site.

2. Description of Service

Complaints.wiki is an independent consumer complaint aggregation and transparency platform. We collect, organize, and display publicly available complaint data from third-party sources including the Consumer Financial Protection Bureau (CFPB), Casino Guru, AskGamblers, and other review platforms.

We do not mediate, adjudicate, or resolve complaints directly. The information provided is for informational and research purposes only.

3. User Accounts

You may register an account to access additional features such as surveys, alerts, and personalized tracking. You agree to:
- Provide accurate information
- Keep your login credentials secure
- Not create multiple accounts for deceptive purposes

We reserve the right to suspend or terminate accounts that violate these terms.

4. User Content

By submitting content (survey responses, complaint submissions, feedback), you grant StatsDrone Inc. a non-exclusive, royalty-free license to use, display, and analyze this content in connection with the Site.

5. Accuracy of Information

Complaint data is sourced from third parties and public databases. While we strive for accuracy, we do not guarantee the completeness, reliability, or currency of any information. Complaint statuses and outcomes may change after being indexed by our system.

6. Affiliate Disclosure

Complaints.wiki may contain affiliate links to third-party services, including online casinos, financial products, and related services. We may earn commissions when you click on these links or make purchases through them. This does not affect the objectivity of our complaint data or trust scores.

Affiliate relationships do not influence:
- Complaint data collection or display
- Trust scores or brand ratings
- The order or prominence of complaint listings

7. Intellectual Property

The Site design, branding, original analysis, and trust scoring methodology are the property of StatsDrone Inc. Publicly sourced complaint data remains in the public domain.

8. Limitation of Liability

StatsDrone Inc. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site. The Site is provided “as is” without warranties of any kind.

9. Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.

10. Contact

For questions about these Terms, contact us at:

StatsDrone Inc.
Email: support@complaints.wiki

11. Database & Intellectual Property

The Complaints Wiki database is a proprietary compilation created by StatsDrone Inc. While individual complaint records may originate from public sources, the following elements are protected by copyright and database rights:

Trust scores and grading algorithms — our proprietary scoring methodology
Complaint classification and tagging — our thematic analysis and categorization system
Brand normalization and cross-source matching — our deduplication and entity resolution work
Original analysis, insights, and FAQ content — written and generated by our team
Database structure, selection, and arrangement — the creative choices in how data is organized

Prohibited Activities

You may not, without prior written permission from StatsDrone Inc.:

Use automated tools (scrapers, bots, crawlers) to systematically extract data from this site
Reproduce, mirror, or redistribute substantial portions of our database
Use our trust scores, tags, or analysis in competing products or services
Remove or alter copyright notices, watermarks, or attribution

Monitoring & Enforcement

We actively monitor for unauthorized reproduction of our database. Our data contains proprietary markers that allow us to identify copies. Unauthorized use may result in:

Cease and desist notices
DMCA takedown requests
Legal action for copyright infringement and database misappropriation

Permitted Use

You may:
- Link to any page on complaints.wiki
- Quote brief excerpts (up to 100 words) with attribution and a link back
- Reference our trust scores and statistics with proper citation
- Use our search functionality for personal research

For commercial licensing, data partnerships, or API access inquiries, please contact us.